Technical Writer

1 - 6 Years
United Kingdom (U.K), United Kingdom London

Job Description

At Provar, we build an innovative testing tool specialized for companies that are using Salesforce, the market-leading CRM platform. We pride ourselves on our tool being comprehensive enough to satisfy developers while being intuitive enough for nontechnical users to learn quickly. In just a few years Provar has been the tool of choice for some of Salesforces biggest names, including Barclays, Coca Cola, Expedia, Orange, Prudential, Roche, Spotify and Visa.
The most important thing to us is making sure that our customers have access to helpful and engaginginformation to help them use our tool. We dont really have salespeople at Provar, but we definitely havesupport: in fact, our knowledgeable and proactive support team is one of the things our customers reallyappreciate. Wed like you to help us ensure our written content is equally brilliant.
As an early member of Provars marketing and customer success team, youll get our technical content to a fantastic standard and help us keep it there. Youll work in a cross-functional team of developers, product managers and marketers to produce thought-provoking and useful articles, ensuring that our users leave our site with the information they were looking for. Youll proactively dive into unfamiliar technical topics to become an expert, producing content that educates, lends confidence to new users and teaches even theseasoned Provar user something new and exciting.

You will:

  • Write and edit technical blog posts. Youll work with the engineering team to help deliver regular blog posts about new product features and developments within the wider testing and Salesforce communities.
  • Develop a strong understanding of our users and their challenges to make sure were on the right track with our content. Youll think and talk like our users.
  • Work with account management to identify interesting customers and share their success stories.
  • Build targeted landing pages addressing user problems and help build out the associated ad campaigns to make them discoverable.
  • Manage our newsletter. Youll curate, write and send our quarterly Provar newsletter, covering product developments and relevant content from the community.
  • Support our users. You'll find out what our customers want more of, and help produce technical support articles to make sure they're getting the most out of Provar.

Salary: INR Best in the Industry

Industry:IT-Software / Software Services

Functional Area:IT Software - Other

Role Category:QA/Testing/Documentation

Role:Technical Writer

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Our ideal candidate will have:
  • A bachelor's degree from a top university 
  • Fantastic written communication skills and attention to detail
  • A technical predisposition and the desire to learn
  • The ability to convey complex technical topics in a simple way (no jargon allowed!)
  • Empathy for our users with an aptitude for using this to create content that resonates and
  • engages
  • Fantastic organisational skills and the capacity to manage a pipeline of content across
  • multiple channels
  • A pragmatic bias towards action, without too much of a compromise on quality
  • Familiarity with Salesforce and Salesforce concepts, with either an admin certification or demonstrable experience on Trailhead
  • Eligibility to work in the UK
A little about our benefits:
  • You'll work 40 hours per week, Monday to Friday
  • Youll be working mostly remotely, but the team generally meets up once a week in our beautiful shared working space in Old Street, London
  • Competitive salary
  • Flexible working hours

Company Profile

Make Positive Provar India Private limited

Provar is the only code-free, integrated automation testing tool for Salesforce. We deliver the benefits of automation while avoiding the pitfalls of other tools. See our demo videos at vimeo.com/provartesting.
We have offices in Gurgaon (India), London (UK) and Nashville (Tennessee).
Learn more at provartesting.com.
View Contact Details+

Contact Company:Make Positive Provar India Private limited

Email :neelam.sharma@provartesting.com